Friendly service and quality merchandise.
The staff is knowledgeable, friendly and patient. Both instructors in the new machine class were great to work with in the class, as well as during the decision making process prior to machine purchase.
I am sure there is always room for improvement but I can not think of what it would be. The people at J and R from the owners and the employees are all so very friendly. they make me feel like I am a good friend as well as a valued customer. I really appreciate all they do.
Everything was great, I was on a timeline & I was in and out in no time flat!
I wasn’t sure where to put a second filter in my vacuum and the gentleman helping me with the fiter purchase explained and showed me how to do it.
I like taking the classes that are offered, but it would be nice if the class room setting had a little more room, with maybe an additional instructor.. sometimes when a person has trouble with their sewing machine, they take up all the instructors time. The parking could be better also.
It’s like going to see friends, very helpful. They went out of the way to find the Dakota Collectible new promotion that hadn’t been sent to you yet. You have a wonderful team! Valuable employees make the difference when it comes to shopping – if it didn’t matter, I’d shop on line. Thank you for having the personal touch.
I needed some help with a table runner sewing project I was making. Both Doreen and Julie were very helpful. Doreen– in helping to salvage a mistake I had made in the cutting of the fabric and Julie in seeing that my project was completed. Without their help this project would not have been completed. I appreciate all the help Cindy, Doreen, and Julie have given when I have needed assistance.
A quilt shop is about fabric. You will get more business by offering more selection. The quilting world is taking off with pre cuts of new fabric lines. Potential customers are looking for jelly rolls, new fat quarters, layer cakes and charm packs. You do have the best price on fabric in stock in the area, thank you!